Join a dynamic team dedicated to providing essential IT support for a mission-driven organization. We are seeking a proactive and skilled IT professional to ensure the smooth operation of our technology infrastructure. This is an exciting opportunity for someone with foundational IT knowledge to grow their career, take ownership of key responsibilities, and make a tangible impact within a supportive environment.
Key Responsibilities
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Provide technical support to end-users for hardware, software, and connectivity issues.
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Assist with the management and administration of Microsoft 365 and Azure environments.
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Maintain and troubleshoot endpoint devices and perform basic networking configurations.
Required Qualifications
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Proven experience with Microsoft 365 services and Azure administration.
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Strong understanding of fundamental networking concepts like TCP/IP, DNS, and DHCP.
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Excellent interpersonal and communication skills for effective end-user support.
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Familiarity with an IT ticketing system and standard IT documentation practices.
We are looking for a proactive and personable IT professional with a solid foundation in Microsoft technologies to provide critical support and contribute to our operational success.
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