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Location: Ohio, Fairfield Area Type: Contract Job #11336 Join a dynamic team where your skills in technical support can make a difference! We are seeking a dedicated Tier 1.5 Support Technician to provide exceptional support at our manufacturing and office site. Key Responsibilities Handle day-to-day support tickets with a focus on quick resolution and user satisfaction. Provide basic troubleshooting assistance in a Windows environment, while also supporting Apple tablet users. Collaborate closely with the on-site contact to ensure a seamless support experience for both office staff and manufacturing floor teams. Required Qualifications Minimum of two years of experience in a technical support role. Certifications such as A+ and ITIL are preferred but not mandatory. Excellent customer service skills, especially dealing with non-technical users. If you're passionate about customer service and technical support, we invite you to apply and be part of our innovative team! #11336 #LI-HN1 Apply Now